Shipping policy
Her Haven Shipping Policy
At Her Haven, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy to understand how your order will be processed and delivered.
Order Processing
• All orders are processed within 1–2 working days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
• Standard delivery time is 4–5 working days across Pakistan.
• Delivery timelines may vary depending on your location or due to unforeseen circumstances such as weather, courier delays, or public holidays.
Shipping Charges
• Shipping charges (if applicable) will be clearly displayed at checkout.
• Delivery charges are non-refundable under all circumstances.
Order Tracking
• Once your order is shipped, you may request a tracking number.
• You will also receive updates from the courier service regarding your shipment status.
Customer Responsibility
• Please ensure that your name, address, and contact number are accurate at the time of order placement.
• Her Haven is not responsible for delivery issues caused by incorrect or incomplete information.
Failed Delivery Attempts
• If a delivery attempt fails due to customer unavailability or incorrect details, the courier may reattempt delivery.
• Re-delivery or re-shipping may incur additional charges.
Courier Policy
• Courier personnel are not authorized to open parcels before payment.
• Customers are requested not to insist on opening parcels at the time of delivery.
Delays & Liability
• While we aim to deliver within the stated timeframe, Her Haven is not liable for delays caused by third-party courier services or unforeseen events.
Contact Us
For any shipping-related queries or assistance:
📧 Email: herhaven1122@gmail.com
📱 WhatsApp: 0343 4239366
At Her Haven, we strive to provide a smooth and reliable delivery experience so you can enjoy your purchase with complete peace of mind.